Term And Condition

Spare Parts Express

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.

Spare Parts Express, the Online Store, operates and maintains this Web Site, which can be accessed via https://sparepartexpress.com/ (referred to as the Web Site). These Terms and Conditions (referred to as the Terms and Conditions) govern the access and use of this Web Site, as well as any Content, Products, or Services (as defined below) offered through the Web Site.

For the purpose of these Terms and Conditions:
(i) Content refers to any text, software, code, tags, forms, programs, applications, specifications, images, graphics, look and feel, audio files, articles, press releases, documentation, and other information and content available on the Web Site, whether provided by the Company or any other party;
(ii) Services encompass any catalog, order process, delivery, shipping, returns, promotions, tracking, customer service, alerts, announcements, discounts, rebates, search tools, warranty claims, customer registration, and other related services provided in connection with the Web Site;
(iii) Products include any automotive products, guides, guidelines, prizes, logos, data, and other materials and products available through the Web Site; and
(iv) You or Your refers to any customer or prospective customer (including their employees, agents, and contractors to the extent permitted by applicable law) of the Company who accesses or uses the Web Site, including all corporations, limited liability companies, partnerships, sole proprietorships, business associations, and any other business or juridical entity that is a current or prospective customer of the Company.

We, at Spare Parts Express, have created this Web Site solely for informational purposes. It is important to understand and abide by these Terms and Conditions when accessing or using the Web Site, as well as any Content, Products, or Services offered through it.

By accessing or using the Web Site, you acknowledge and agree to be bound by these Terms and Conditions. If you do not agree with any part of

ACKNOWLEDGEMENT

By accessing and using this website (including submitting an order, creating an account, signing into your account, or any other use of this website), the products, services, and content, you acknowledge that you have read, accepted, and will be bound by these terms and conditions as if you had signed them. Your use of this website, the services, products, and content is also subject to additional terms and conditions (collectively referred to as the “Additional Terms”), which are detailed in other locations.

In the event of a conflict between these terms and conditions and the terms and conditions of any Additional Terms regarding this website, content, services, and products, the terms and conditions of the applicable Additional Terms shall solely control with respect to the subject matter. If you do not agree to these terms and conditions and any applicable Additional Terms without modification or qualification, you must immediately exit this website and discontinue any use of the services or content provided. Please note that you must be at least 16 years old to access or use this website or accept this agreement. The company reserves the right to modify or amend these terms and conditions at any time without prior notice.

RISK OF LOSS

All products purchased from our store are subject to a shipment contract. This implies that the responsibility for any loss or damage, as well as the ownership of the products, is transferred to you upon our delivery to the carrier.

In a professional tone:

When you purchase any of our products, it is important to note that they are governed by a shipment contract. This contract dictates that once we have delivered the products to the carrier, the risk of loss and the title of ownership are transferred to you.

ACCEPTING ORDERS

Please note that the receipt of an order number or an email order confirmation does not imply the acceptance of an order or confirmation of an offer to sell. We, as a store, retain the right to limit the quantity of any item ordered and/or refuse service to any customer without prior notification. Prior to accepting an order, we may require verification of information. Prices and product availability on our website are subject to change without notice. In the event of errors, we will rectify them as soon as they are discovered. The company reserves the right to revoke any stated offer and correct any error, inaccuracy, or omission, even after an order has been submitted.

Please be aware that certain orders may be deemed improper use of our website. Consequently, the company reserves the right, at its sole discretion, to refuse or cancel any order for any reason. Additionally, your account may be restricted or terminated at the store sole discretion, should the need arise.

PRODUCT DESCRIPTIONS/PRICING ERRORS

While the store strives to ensure the accuracy and timeliness of the information provided on our website, there may be instances where factors beyond our control result in inaccuracies. Therefore, we cannot guarantee the absolute accuracy, completeness, reliability, currency, or error-free nature of product descriptions or other content on our website. We want to emphasize that the store will not be held liable for any pricing errors, typographical mistakes, or other errors related to product descriptions, pricing, shipping costs, or any other content.

If you receive a product that does not match its description, we offer a simple solution: you can return the product for a refund.

In the event that a product is listed with an incorrect price or inaccurate information due to typographical errors or misinformation received from our suppliers or manufacturers, we reserve the right to refuse or cancel any order placed for such product(s). This applies regardless of whether the order has been confirmed and payment has been processed. If your payment has already been processed and your order is subsequently canceled before the product has been shipped, we will promptly issue a credit to your payment method account for the amount charged. Additionally, you will have the option to either purchase the product at the correct price or cancel the order altogether.

We understand the importance of providing accurate information and ensuring a seamless shopping experience for our customers. Rest assured, we are committed to rectifying any errors promptly and to the best of our abilities.

USE OF PRODUCTS WE SELL

Please note that many of the products available for purchase in our store are intended solely for racing and off-road use. It is important to understand that these products should never be used on public streets or highways. We strongly advise you to familiarize yourself with the local, state, and federal laws governing the use of such products.

We would like to emphasize that the store cannot be held responsible for any damage that may occur as a result of using any product we sell. This includes damage to your vehicle, other vehicles, or any individuals involved.

Furthermore, we cannot guarantee that a product purchased from us will be compatible with any other aftermarket product(s) you may have acquired from us or any other source.

It is crucial to acknowledge that all products sold through our store must not be modified or altered in any way from their original part number or design. If you require a product to be customized to meet your specific requirements, we kindly request that you contact the manufacturer directly to arrange for such modifications prior to making a purchase from our company. Please be aware that any product purchased from our store and subsequently modified by the manufacturer or an external source, deviating from its original design associated with the part number, will not be eligible for warranty, return, or refund through our store.

We appreciate your understanding and cooperation in adhering to these guidelines. Should you have any further questions or concerns, please do not hesitate to reach out to our team.

CANCELLATIONS

Once an order has been shipped, it is not possible to cancel it. In the event that you receive the product(s) and decide that you no longer wish to keep them, our return policy will be applicable. Similarly, if you choose to return the product(s) or refuse the shipment(s), our return policy will also apply. It is important to note that orders labeled as Special Orders or “Custom Orders” cannot be canceled once the manufacturing process has commenced.

RETURNS

If you find yourself dissatisfied with your purchase from Spare Parts Express, we offer a hassle-free return policy. You have the option to return the product within 25 days of delivery.

To ensure a successful return, please ensure that the product(s) purchased are in pristine condition, including the original packaging, parts, accessories, and paperwork. It is important not to assemble, install, or modify the product in any way before returning it. In case you are returning the product due to fitment issues, flaws, or defects, we may require pictures to process your request efficiently.

Please note that custom products, clearly indicated as such on the product page, and clearance products are non-returnable. We appreciate your understanding in this matter.

At Spare Parts Express, we strive to provide the utmost satisfaction to our valued customers. Should you have any further inquiries or require assistance with your return, please do not hesitate to contact our dedicated customer support team.

LABOR FEES INCURRED

By purchasing any product(s) from our store, you acknowledge and agree to release the store from any liability for any labor costs associated with the installation, repair, or maintenance of said product(s). Furthermore, the store cannot be held responsible for any damages, additional labor required to fix a vehicle, loss of time, or loss of vehicle use resulting from the purchase of our product(s).

We kindly request that you carefully consider these terms before making a purchase. Our store strives to provide high-quality products and services, but it is important to understand that any labor-related expenses or potential vehicle-related issues arising from the use of our products are solely the responsibility of the customer.

Should you encounter any difficulties or have any concerns regarding the installation, repair, or maintenance of our products, we encourage you to reach out to our knowledgeable staff for assistance. We are here to support you and provide guidance to ensure a smooth and satisfactory experience.

Please note that while we take great care in selecting and offering reliable products, it is ultimately the customer’s responsibility to assess the compatibility and suitability of the purchased product(s) for their specific needs. We recommend consulting with a professional or referring to the manufacturer’s guidelines to ensure proper installation and usage.

At our store, we value our customers and their satisfaction. We are committed to providing exceptional products and services, and we appreciate your understanding and cooperation in adhering to these terms.

THIRD PARTY SITES, SOCIAL MEDIA, AND OTHER USERS

The website may contain links to, advertisements for, or material from third-party websites (collectively referred to as “Third Party Sites”), such as social media pages or manufacturer’s websites. Our store provides material from these Third Party Sites and includes links to them for your convenience. However, please note that we do not review, approve, monitor, endorse, warrant, or make any representations with respect to Third Party Sites. These sites are not under our control, and we are not responsible for any Third Party Sites or the material or advertisements they contain. By using Third Party Sites, you agree to do so at your own risk and may be subject to their terms and conditions and privacy policies.

The content posted by fans on our social media pages does not necessarily reflect the views or opinions of our store. We are not responsible for any content or websites linked on these sites that belong to third parties. We reserve the right, at our sole discretion, to remove any posts or activities that we consider spam, off-topic, disrespectful to other users, infringing on the rights of others, or creating liabilities for us or any other person.

We do not control user-generated content on our website or Third Party Sites, and users are solely responsible for their own content. We make no guarantees regarding the accuracy, currency, suitability, or quality of any user-generated content, and we assume no responsibility for it. Any interaction you have with other users on our website or Third Party Sites is solely between you and that user. We are not obligated to get involved in any disputes that may arise from such interactions.

WEB SITE USE POLICY

You are prohibited from utilizing this website for the purpose of collecting, uploading, transmitting, displaying, or distributing any User Content that infringes upon the rights of third parties. These rights include, but are not limited to, copyright, trademark, patent, trade secret, moral right, privacy rights, right of publicity, or any other intellectual property or proprietary right. Furthermore, you are not permitted to share any unlawful, harassing, abusive, tortious, threatening, harmful, invasive of another’s privacy, vulgar, defamatory, false, intentionally misleading, trade libelous, pornographic, obscene, or patently offensive material. This includes content that promotes racism, bigotry, hatred, or physical harm against any individual or group. Additionally, any material that is harmful to minors in any way is strictly prohibited. Violation of any law, regulation, obligation, or restriction imposed by any third party is also not allowed.

Moreover, you are expressly forbidden from engaging in the following activities on this website: uploading, transmitting, or distributing any computer viruses, worms, or software intended to damage or alter computer systems or data; sending unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes, or any other form of duplicative or unsolicited messages, whether commercial or otherwise; harvesting, collecting, gathering, or assembling information or data regarding other users, including their email addresses, without their consent; interfering with or disrupting servers or networks connected to the website or violating the regulations, policies, or procedures of such networks; attempting to gain unauthorized access to the website, other computer systems, or networks connected to or used in conjunction with the website, through password mining or any other means; or harassing or interfering with another user’s use and enjoyment of the website.

Please note that any violation of these terms may result in legal consequences. We expect all users to adhere to these guidelines in order to maintain a safe and respectful online environment.

“We retain the right, without any obligation under this Agreement, to thoroughly examine any User Content, conduct investigations, and take appropriate actions against you, at our sole discretion, in the event of a violation of the Web Site Use Policy or any other provision of this Agreement. Such actions may include the removal or modification of your User Content, termination of your account with the store, and/or reporting you to law enforcement authorities. Furthermore, if, in our sole judgment, your User Content infringes upon the rights of others, poses harm or threats to the safety of any individual, or creates liability for us or any other party, we may also remove or modify it.

To comply with legitimate governmental requests, subpoenas, court orders, or to safeguard our business and members, we reserve the right to access and disclose any information we deem necessary or appropriate. This may include your account details such as username and password, IP address and traffic information, usage history, and your User Content.”

Revised:

“We maintain the authority, without any obligation, to thoroughly review all User Content, conduct investigations, and take appropriate actions at our sole discretion, should you violate the Web Site Use Policy or any other provision outlined in this Agreement. These actions may encompass the alteration or removal of your User Content, termination of your store account, and/or reporting you to the relevant law enforcement authorities. Additionally, if we determine, at our sole discretion, that your User Content infringes upon the rights of others, poses harm or threats to the safety of any individual, or creates liability for us or any other party, we reserve the right to modify or remove it.

In order to comply with legitimate governmental requests, subpoenas, court orders, or to safeguard our business and members, we retain the ability to access and disclose any information we deem necessary or appropriate. This may include your account credentials, such as username and password, as well as your IP address, traffic information, usage history, and User Content.”

PRIVACY POLICY / DATA PROTECTION

Furthermore, we greatly value your input and suggestions on how to enhance our Web Site, as well as the products and services offered by our store and its affiliates. Please be aware that any ideas or suggestions you provide will be considered as a generous grant of permission for us to adopt and utilize them without any additional compensation.

Moreover, any information you share with us via email or any other means will be treated as non-confidential. By engaging in communication with our store, you automatically grant us a royalty-free, fully paid up, perpetual, irrevocable, nonexclusive license to use, reproduce, modify, publish, edit, translate, distribute, perform, and display your communication or any information contained therein. This license extends to using the communication or information as standalone content or incorporating it into other works, regardless of the form, media, or technology employed, both now and in the future. Additionally, we reserve the right to sublicense these rights to third parties.

Consequently, our store is at liberty to utilize such communication or information without any restrictions. We may also employ the information we gather through this Web Site pertaining to you, including but not limited to your IP address, name, mailing address, email address, and usage of the Web Site.

Rest assured that we take your privacy seriously and will handle your personal information in accordance with our privacy policy. We appreciate your understanding and trust in our commitment to continuously improve our Web Site and provide you with exceptional products and services.

INTELLECTUAL PROPERTY RIGHTS

All Content and any reproductions thereof (collectively referred to as “Works”) are the copyrighted works of the store and its licensors, unless otherwise indicated. All rights are reserved. Any use of the Works, including reproduction, modification, distribution, or republication, without the prior written permission of the store, is strictly prohibited. It is also prohibited to remove or alter any copyright notice on the Works or any other proprietary notice on any Content, Products, or Services.

The Marks, which include trademarks, service marks, logos, trade names, store names, and trade dress, whether registered or unregistered, that appear on this Web site are the property of the store or their respective owners. You are not permitted to display or reproduce the Marks without the prior written consent of the store and in compliance with any applicable trademark guidelines. Additionally, you may not remove or modify any trademark notices from any Content received through the Web Site.

It is important to note that unless otherwise expressly agreed in writing by the store and/or the Marks owner, you are not allowed to: (a) use the Marks or any similar marks or logos to mislead consumers regarding any store or other sponsorship, affiliation, or endorsement of your store, products, or services; (b) modify or alter the Marks; (c) use the Marks in combination with any other trademarks, service marks, logos, or trade names; or (d) use the Marks or any confusingly similar marks in your product, service, domain name, or store name.

Please be aware that any violation of these terms may result in legal action. We appreciate your understanding and compliance with these guidelines.

WARRANTY DISCLAIMER

THE COMPANY ASSUMES NO LIABILITY AND SHALL NOT BE RESPONSIBLE FOR ANY ERRORS OR OMISSIONS REGARDING THE FUNCTIONING, CONTENT, PRODUCTS, OR SERVICES OF THIS WEBSITE. WE RESERVE THE RIGHT TO MAKE CHANGES TO THIS WEBSITE, ITS CONTENT, PRODUCTS, AND SERVICES AT ANY TIME WITHOUT PRIOR NOTICE. PLEASE NOTE THAT WE CANNOT GUARANTEE UNINTERRUPTED, SECURE, OR ERROR-FREE USE OF THIS WEBSITE. ADDITIONALLY, WE DO NOT WARRANT THE ACCURACY, CURRENCY, RELIABILITY, OR COMPLETENESS OF ANY CONTENT, LINKS, OR OTHER ITEMS FOUND ON THIS WEBSITE.

THEREFORE, THIS WEBSITE, ITS CONTENT, PRODUCTS, AND SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES, EITHER EXPRESS OR IMPLIED. THIS INCLUDES BUT IS NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE ALSO DISCLAIM ANY WARRANTIES THAT MAY ARISE FROM THE COURSE OF DEALING, PERFORMANCE, OR USAGE OF TRADE. IT IS IMPORTANT TO NOTE THAT YOUR USE OF THIS WEBSITE IS SUBJECT TO THE CONDITION THAT YOU WILL NOT ENGAGE IN ANY UNLAWFUL OR PROHIBITED ACTIVITIES AS OUTLINED IN THESE TERMS AND CONDITIONS.

 

THE STORE NEITHER ENDORSES NOR RECOMMENDS ANY SERVICES OR PRODUCTS FROM SPECIFIC MANUFACTURERS, DEALERS, PARTNERS, OR SERVICE PROVIDERS. WE ARE NOT AFFILIATED WITH YOU OR ANY OF THESE ENTITIES, AND WE CANNOT GUARANTEE THAT THE SERVICES OR PRODUCTS OFFERED THROUGH THIS WEBSITE ARE THE BEST OPTIONS AVAILABLE IN TERMS OF QUALITY, TERMS, OR RATES. IT IS IMPORTANT FOR YOU TO RELY ON YOUR OWN JUDGMENT WHEN DECIDING WHICH PRODUCTS AND SERVICES SUIT YOUR NEEDS AND FINANCIAL CAPABILITIES. UNLESS EXPLICITLY STATED IN WRITING BY THE STORE, NOTHING ON THIS WEBSITE SHOULD BE CONSIDERED AN OFFER OR PROMISE OF A SPECIFIC PRODUCT, SERVICE, SAVINGS, OR PRICE. WE DO NOT GUARANTEE THE PRICES OR AVAILABILITY OF ANY PRODUCTS. It is essential to note that your use of this website and any information found herein is solely at your own risk.

LIMITATION OF LIABILITY

IN NO EVENT SHALL THE STORE, OUR OFFICERS, EMPLOYEES, AGENTS, AFFILIATES, SUBSIDIARIES, PARENTS, JOINT VENTURES, SUCCESSORS, AND OTHER STORES UNDER COMMON CONTROL WITH US, OR ANY INDEPENDENT CONTRACTORS, BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DAMAGES WHATSOEVER ARISING FROM OR IN ANY WAY RELATED TO YOUR RELATIONSHIP WITH THE STORE OR IN CONNECTION WITH YOUR USE OF OR ACCESS TO THIS WEBSITE, THE PRODUCTS, THE SERVICES, THE CONTENT, THE MARKS, OR ANY THIRD-PARTY SITES. SPECIFICALLY, THE STORE SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT, EXEMPLARY, MULTIPLIED, PUNITIVE, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, OR DAMAGES FOR LOST PROFITS, LOSS OF REVENUE, OR LOSS OF USE, ARISING OUT OF OR RELATED TO THIS WEBSITE OR ANY OTHER WEBSITE OF THE STORE OR THE CONTENT, PRODUCTS, OR SERVICES CONTAINED THEREIN. THESE DAMAGES MAY ARISE IN CONTRACT, NEGLIGENCE, TORT, UNDER THE STATUTE, IN EQUITY, AT LAW, OR OTHERWISE.

ACCESS TO AND USE OF THIS WEBSITE, PRODUCTS, AND THIRD-PARTY SITES, AS WELL AS ANY INTERACTIONS WITH OR RELIANCE ON ADVICE FROM ANY SUCH PERSON OR ENTITY, ARE AT YOUR OWN DISCRETION AND RISK. YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA RESULTING FROM SUCH INTERACTIONS.

THESE LIMITATIONS WILL APPLY NOTWITHSTANDING ANY FAILURE OF THE ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.

REVISED:

UNDER NO CIRCUMSTANCES SHALL THE STORE, ALONG WITH OUR OFFICERS, EMPLOYEES, AGENTS, AFFILIATES, SUBSIDIARIES, PARENTS, JOINT VENTURES, SUCCESSORS, AND OTHER STORES UNDER COMMON CONTROL WITH US, OR ANY INDEPENDENT CONTRACTORS, BE HELD LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DAMAGES ARISING FROM OR IN CONNECTION WITH YOUR RELATIONSHIP WITH THE STORE OR YOUR USE OF THIS WEBSITE, ITS PRODUCTS, SERVICES, CONTENT, MARKS, OR ANY THIRD-PARTY SITES. SPECIFICALLY, THE STORE SHALL NOT BE HELD RESPONSIBLE FOR ANY SPECIAL, INDIRECT, EXEMPLARY, MULTIPLIED, PUNITIVE, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOSS OF REVENUE, OR LOSS OF USE, REGARDLESS OF SUCH DAMAGES.

INDEMNIFICATION

By accepting these Terms and Conditions, you hereby agree to indemnify, defend, and hold the store, its employees, officers, directors, affiliates, licensors, content and service providers, participating publishers, authors, dealers, and suppliers harmless from any liability, loss, claim, or expense. This includes attorneys’ fees and expenses that may arise due to your violation of these Terms and Conditions, your access and use of the Web Site or Products, or your User Content.

In essence, you are assuming responsibility for any legal consequences that may arise from your actions or content while using our Web Site or Products. We expect you to comply with our Terms and Conditions and use our services responsibly. Failure to do so may result in legal action and associated costs, for which you will be held accountable.

Please note that this indemnification clause is in place to protect both parties involved. It ensures that the store and its affiliates are safeguarded against any potential harm or damages caused by your actions or content. We highly recommend familiarizing yourself with our Terms and Conditions to avoid any misunderstandings or legal complications.

Should you have any questions or concerns regarding these Terms and Conditions, please do not hesitate to contact us. We are here to assist you and ensure a smooth and satisfactory experience while using our website and Products.

GENERAL

In the event that any provision of these Terms and Conditions or any Additional Terms is deemed invalid, illegal, or unenforceable under applicable law or regulations in any jurisdiction, such invalidity, illegality, or unenforceability will not impact the effectiveness or validity of any provision in any other jurisdiction. These Terms and Conditions or the relevant Additional Terms will be revised, interpreted, and enforced in such jurisdiction as if the problematic provision had never been included herein.

Our failure to exercise or enforce any right or provision in these Terms and Conditions, Additional Terms, and/or Policies shall not be considered a waiver of such right or provision. It is important to note that no joint venture, partnership, employment, or agency relationship is established between you and the store as a result of these Terms and Conditions, any Additional Terms, or your use of this Web Site, the Products, and/or the Services.

The store’s adherence to these Terms and Conditions and any Additional Terms is subject to existing laws and legal processes. Nothing contained in these Terms and Conditions or any Additional Terms undermines the store’s right to comply with law enforcement requests or requirements related to your use of this Web Site or the information provided to or collected by the store regarding such use.

The section titles in these Terms and Conditions are provided for convenience purposes only and do not hold any legal or contractual significance. The store may notify you of any updates or changes by posting announcements on this site. A printed version of these Terms and Conditions and any notice given in electronic form will be admissible in judicial, arbitration, or administrative proceedings related to these Terms and Conditions to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

BY PLACING AN ORDER WITH OUR STORE THROUGH VARIOUS CHANNELS SUCH AS PHONE, EMAIL, STANDARD MAIL, FAX, MESSENGER, TEXT, OR OUR ONLINE CATALOG/WEBSITE, YOU ARE ACKNOWLEDGING AND AGREEING TO ABIDE BY ALL THE TERMS AND CONDITIONS OUTLINED ABOVE.

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